I currently work in a lower class area as a Sales Associate for a wireless carrier. This is something new to me, due to the economy I was laid off and forced to find a new job. Which landed me at the currnet job I have now working for a wireless carrier. I've learned and noticed something about are lower class citizens since working here. Lower class citizens are looked at as uneducated ignorant individuals. I do not agree with this, I believe not all lower class indviduals are ignorant and uneducated but majority in the area I current work in are.
Working here I've noticed that the lower class citizens whom I work around everyday are very uneducated and are being take advantage of. The wireless carrier knows that they're uneducated and so they use it to their advantage to make profit and work a successful business. At a store meeting we were told to do what ever we can to higher are rankings in sales. So now it is mandatory for us to charge the customer more then the actual price of their purchases to help are rankings. The only reason why the wireless carrier is able to get away with something like this, is because they believe that the customers in are location are not educated enough to understand that they are being over charged.
At work I sometimes become personally involve with my sales and do not over charge but at this I am endanger if loosing my job. I think it sucks to know that a customer may really have the money for their purchase but because I am forced to add on extra charges the customer may go home disappointed and empty handed. Seeing things like this makes me wonder how many other businesses out there create extra charges and stealing money from the uneducated.